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Questions & Answers

This is probably the most common question we hear. Start with the finishes that aren't changing—your countertops, cabinetry, flooring, and paint colors. Those elements will naturally narrow your options. The best backsplash doesn't compete with the room; it ties everything together.

Most are about 6” × 6”, though some unique shapes or mosaics may vary slightly. We cut each one from full-size tile, so you’re seeing the real deal — color, finish, and texture.

Samples usually ship within 1–3 business days and arrive via UPS or USPS. We’ll send tracking as soon as they’re on their way.

Ah, the golden question!

As a small, family-run business, our goal is to keep our tiles high-quality, yet affordable. Charging a small amount for samples helps us cover material and shipping costs — so we don’t have to raise prices on the actual tiles.

Think of it as our way of keeping designer tile accessible without cutting corners on quality.

Most of what you see online is in stock and ready to ship, but some items — especially imported or specialty tiles — may have short lead times.
If your project’s on a tight schedule, email hello@brickcitytile.com and we’ll double-check availability before you order.

Yes! We’d love to see you. Our showroom is located in Newark, NJ, and open to the public.
It’s always a good idea to call ahead so we can have someone ready to help (and maybe hand you a coffee).

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Still Not Sure?

Our team helps homeowners, designers, builders, and contractors choose tile every day. If you're deciding between a few options, we'll give you honest feedback, help you compare samples, and point out things you may not have considered.

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No bots. No pressure. Just helpful advice.
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